There are some procedures that you have to do when you want to change your registered e-mail at Mercatox. Here are the procedures:
1. Make a ticket about changing e-mail to Mercatox’s support. You can make it here http://support.mercatox.com
2. Choose ‘Common Questions’
3. Fill the form of our tickets. Please fill as your Mercatox account.
4. Don’t forget to provide in your ticket a clear picture of us holding the ID card (Passport or Driver's license) in your hands. The ID card and your face must be visible. ID card also must be readable in English. You need to mention to us on your ticket about some details of transactions on your account such as last deposit or last withdrawal.
5. After you have filled the required fields, just click ‘Submit Ticket’.
After your ticket has been sent, please kindly save its tracking id and patiently wait for Mercatox’s support answer.
Attachments: 1.png 2.png 3.png 4.png Verification_Selfie.jpg 5.png
« Go back
Powered by Help Desk Software HESK, brought to you by SysAid