Loading knowledgebase suggestions...

» Articles in this category:

	How to Disable 2FA  You can request to Mercatox for disabling 2FA on your account if your phone or 2FA Google Authenticator app is lost or for any other reasons. You need to send Mercatox a ticket (support.mercatox.com... How To Change Registered E-Mail At MERCATOX There are some procedures that you have to do when you want to change your registered e-mail at Mercatox. Here are the procedures:   You Haven’t Received Withdrawal Confirmation E-mail? When you want to withdraw your funds, you will be asked for the confirmation of your withdrawal. Normally, the withdrawal confirmation e-mail is received by your registered e-mail in Mercatox. But, t... How To Verify Your Account As the principle of AML (Anti-Money Laundering) Policy and KYC (Know your Customer), we suggest the Mercatox users verify their account. Being verification is optional but it will give some special s... How to secure your account The security of your account is very important and we have some points to make your account be more secure :

 
Powered by Help Desk Software HESK, brought to you by SysAid